Your privacy

This page describes the privacy policy that covers the use and protection of information submitted by visitors. If you make a transaction or send an email that contains personal information, this information may be shared with other public agencies to help provide more effective and efficient services. For example, in resolving complaints that require feedback from other agencies.

Information Collected

No personal information will be collected while you browse this portal except information submitted by you via email.

What Happens if I Link to Another Portal/Website?
This portal has links to other portals/websites. This privacy policy applies to this website only. It should be noted that the portals/websites contained in the links may have different privacy policies and visitors are advised to research and understand the privacy policies for each portal/website visited.

Policy Amendments

If this privacy policy is amended, the amendment will be updated on this page. By frequently browsing this page, you will be updated with the information collected, how it is used and in certain circumstances, how the information is shared with other parties.

Personal Data Protection

Personal Data Protection Act

The Personal Data Protection Department (JPDP) is an agency under the Ministry of Communications and Multimedia Malaysia (KKMM) which was established on 16 May 2011 after Parliament passed a Bill related to the Personal Data Protection Act 2010 (APDP) which is Act 709.

The main responsibility of this Department is to regulate the processing of personal data of individuals involved in commercial transactions by Data Users so that it is not misused and misused by interested parties.

The security of users’ personal data must be protected to prevent any form of misuse of the storage or processing of personal data of individuals, public and private in Malaysia through commercial transactions is enshrined under this APDP.

In enforcing the APDP, the JPDP has required all Personal Data Users, both individuals and the private sector, except the Government, to be officially registered for the purpose of protecting the rights of consumers and the public.

JPDP is headed by the Director General assisted by a Deputy Director General. Meanwhile, there are three main divisions in JPDP, namely the Registration and Operations Division, the Monitoring Division and the Legal Division.

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